Will AI allow companies to upskill their call center agents, as Ikea did with its interior design training?
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If my recent experiences with AI-equipped call centers is any indication, not just no, but hell, no!...
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If my recent experiences with AI-equipped call centers is any indication, not just no, but hell, no!...
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England will soon begin administering a vaccine to high-risk individuals that may reduce their chanc...
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Expand your recruitment. Modern recruitment tools mean you can scale recruitment much easier than in...
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You've got questions, we've got answers (sorta). You might want to take a seat for this one
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President Donald Trump is directing his administration to investigate Joe Biden’s actions as preside...
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At some point, RNA must have replicated itself before the evolutionary arrival of DNA and proteins,...
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Terraforming Mars could be as easy as one, two, three, we proclaim, reclined in our cushy very-much-...
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Their “traditional family values.” The male is allowed to murder, rape, rob, beat, and cheat on the...
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“We cannot and will not gamble with our patients’ health or the health of our communities,” write th...
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Stimulant medications can be very effective in reducing symptoms ofADHD, but some kids do experience...
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A team-by-team breakdown of the players selected at the 2025 NHL Entry Draft.
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Producer Andru Marino writes about the weird but useful Triangle and Sidekick notebooks.